No pushy sales, no call-out fee, no payment before materials are on site. Here is exactly how a Llandudno roofing job runs from your first call to the day we hand over your guarantee — so you know what to expect at every step.
Tell us the job in 30 seconds. No pushy sales, no call-out fee.
Tell us the job in 30 seconds. No pushy sales, no call-out fee.
It starts with a conversation, not a hard sell. Call us on 01492 339 101 or book a callback and tell us the job in 30 seconds — a leak, slipped slates, a flat roof, whatever it is. We will ask a few questions to understand the property and the urgency, and book a free survey at a time that suits you. If it is an emergency, we prioritise it and can often attend the same day.
Our survey is a proper inspection, not a glance from the van. On Llandudno's stock we are looking for the specific things that fail here:
You get our honest read on the spot, and we photograph anything that matters so you can see it too.
Within a day or two you receive a written quote that itemises everything — scaffold or access, materials by grade, labour, and the guarantee — so you can see exactly what you are paying for and compare us fairly against other roofers. No vague lump sums, no surprises later. If the honest answer is a small repair rather than the bigger job, that is what we quote, and we will tell you plainly where we think a repair will not last.
Ready to start? Book a free survey and written quote — no obligation, no call-out fee.
📞 01492 339 101Once you are happy with the quote, we agree a start date that works for you and factor in weather margin — important on the North Wales coast, where Atlantic weather can move a tiling day. Where the job needs scaffold, we arrange it and handle any pavement scaffold or skip permit through Conwy County Borough Council; on narrow town-centre streets like Mostyn Street and Madoc Street we allow a few working days for permits and plan skip placement so we do not block your neighbours. All of this is itemised in your quote — never a surprise extra.
On the day, we turn up when we say we will and keep the roof weathertight throughout — a roof is never left open overnight, whatever the forecast. We work to BS 5534 for fixings and use the right materials for your property: matched Welsh slate and lime mortar on period and conservation homes, correct-code lead at junctions, mechanically fixed ridges on exposed elevations that take the coastal wind. You do not need to be home for external work — we just need power and access agreed in advance.
When the work is done we clear up properly — all waste removed, the site left tidy, a magnet run over the ground for stray nails where we have stripped a roof. We walk the job with you (or send photos if you are not there), and only then is the balance due. You receive your 10-year workmanship guarantee in writing, plus any manufacturer warranties on the materials, and it is transferable if you sell the house. If anything ever needs attention under the guarantee, one call brings us back — no quibbling, no re-charge.
A worked local example: a recent strip-and-relay on a 1930s semi in West Shore ran five days — day one scaffold and strip, days two to four re-felt, re-batten and re-lay the reclaimed slate with new stainless fixings, day five ridge, chimney lead and cleanup. The owner had a written quote up front, saw photos each evening, and paid the balance only on sign-off.
Every job carries a 10-year written workmanship guarantee, substantiated here rather than just claimed.
If a fault appears in covered work, we come back and put it right. No quibbling, no re-charge.
"From the first call to the guarantee handover, everything happened exactly as they said it would. Written quote, tidy work, no surprises on price."
"They surveyed the loft as well as the roof and showed me photos of what was wrong. The quote itemised everything. Refreshingly straight."
"No payment asked for until the materials were on site, and the balance only when I'd signed off the finished job. That's how it should be done."
Call 01492 339 101 or book a free callback and tell us the job in 30 seconds. We arrange a free survey at a time that suits you — same-day for emergencies — and take it from there. No call-out fee, no obligation.
Yes. We inspect the roof and, where accessible, the loft, give you our honest read with photos, and follow up with a written itemised quote — all free and with no obligation to book.
Not for repairs, and never before materials are on site. On larger re-roofs we use staged payments tied to progress, with the balance due only when you have signed off the finished work.
No, not for external work — we just need power and access agreed in advance. We keep you updated and can send photos each day if you are not there.
We do. Scaffold, and any pavement scaffold or skip permit through Conwy County Borough Council, are arranged by us and itemised in your quote — never a hidden extra.
A 10-year written workmanship guarantee, plus manufacturer warranties on materials. It is transferable if you sell, and if a fault appears in covered work we come back and put it right at no charge.
We build weather margin into every Llandudno booking and never leave a roof open overnight. If rain stops work, temporary weatherproofing goes on the same day and we resume when it is safe.
No call-out fee. No obligation. A local roofer calls you back within 2 hours.