If water is actively coming into your Llandudno home right now, there are a few things you can safely do while we are on our way that will limit the damage. Move furniture, electricals and anything valuable out from under the leak, and lift carpets or rugs in the affected area if you can. Put a bucket or basin under the drip, and if water is pooling above a ceiling — a bulging, sagging patch — it is often safer to pierce it with a screwdriver over a bucket to release the water in a controlled way than to let the whole ceiling come down at once.
What we would ask you not to do is go up onto the roof yourself, especially in the weather that usually causes these emergencies. Most serious roofing injuries happen to homeowners on ladders in wind and rain trying to fix something that a roofer would make safe in minutes. Loose slates, wet surfaces and gusting wind on an exposed Llandudno roof are genuinely dangerous, and a slipped tile is not worth a fall from height. Leave the roof to us.
When we arrive, our first job is to stop the water and secure anything loose — temporary weatherproofing, sheeting, or securing tiles — so your home is protected before we talk about anything else. Once it is safe, we assess what a permanent repair needs and, importantly, document the damage properly for any insurance claim, because storm damage is often covered and good photographs and a written assessment from the day make that claim far smoother. The make-safe holds until conditions allow a lasting, guaranteed repair.